Terms of Service
Who is styluck.co?
www.styluck.co is a trademark of Styluck Fashion Trading WLL, a company based in Qatar. The domain name https://www.styluck.co/ is owned by Styluck Fashion Trading WLL. In this document, we refer to ourselves as 'www.styluck.co', ‘Styluck’, 'we' or 'us' or 'our' and we refer to you as 'you', 'your' or 'Customer'. We refer to 'Merchant' as 'stores' or 'retailers'.
What does styluck.co do?
Styluck Fashion Trading WLL is a reputable e-commerce company that specializes in providing a wide range of clothing products, including business and casual garment, and various accessories. As an online retailer, www.styluck.co offers customers the convenience of shopping for these items from the comfort of their own homes.
With a focus on fashion products, www.styluck.co offers a diverse selection of high-quality products. This includes products such as business shirts, trousers, jackets and blazers, ties, and other accessories. Whether you're looking for the latest styles or model, www.styluck.co aims to cater to the needs of its customers to keep you stylish and up to date with the latest trends.
These Terms and Conditions ("Terms") govern your use of the www.styluck.co website and its services, including the purchase of products available on the website. By accessing or using www.styluck.co you agree to be bound by these Terms. Please read them carefully before using the website.
1. General Terms
1.1. Eligibility: By using www.styluck.co you confirm that you are at least 18 years old or accessing the website under the supervision of a legal guardian who agrees to these Terms.
1.2. Account Registration: To access certain features of www.styluck.co you may need to create an account. You are responsible for maintaining the confidentiality of your account information and are liable for all activities that occur under your account.
1.3. Product Information: We strive to provide accurate and up-to-date information regarding the products listed on our website. However, we do not guarantee the accuracy, completeness, or reliability of product descriptions, pricing, availability, or other information.
2. Ordering and Purchasing
2.1. Product Availability: All products listed on www.styluck.co are subject to availability. We reserve the right to modify or discontinue any product without notice.
2.2. Pricing: Product prices are displayed in Qatari Riyals (QAR) and are subject to change without notice. The final price payable will be displayed at checkout, including any applicable taxes, shipping, and handling fees.
2.3. Orders: By placing an order on www.styluck.co you make an offer to purchase the selected products. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, pricing errors, or suspicion of fraudulent activity.
2.4. Payment: We accept payment through approved methods listed on the website. By providing your payment information, you authorize us to charge the total amount due for your order.
2.5. Order Cancellation: We may cancel your order if there are unforeseen circumstances, such as unavailability of stock or inability to fulfill your order. In such cases, we will refund the full amount paid.
3. Delivery
We will make reasonable efforts to deliver the products to the address specified in your order within the estimated delivery timeframe. We often deliver goods within 2-5 days. However, delivery dates are approximate and subject to change. Orders above 150 QAR are considered to be free delivery. Risk of loss or damage to the products passes to you upon delivery.
4. Damages and Defects
4.1. Damaged or Defective Products: The website acknowledges that occasionally products may arrive damaged or defective due to manufacturing defects, shipping mishandling, or other reasons.
4.2. Reporting Damages or Defects: Customers are required to report to the Customer Care (Tel: +974-77079920; email: info@styluck.co) any damaged or defective products within a specified time frame, such as 48 hours from the receipt of the product. The report should include details of the damage or defect, along with any supporting evidence such as photographs.
4.3. Return or Exchange Process: Upon receiving a report of a damaged or defective product, the website will assess the claim and, if deemed valid, offer options for return, exchange, or refund. The specific procedures and time frames for returns or exchanges should be clearly outlined.
4.4. Return Shipping Costs: Depending on the nature of the damage or defect, the website may provide a prepaid shipping label or reimburse the customer for reasonable return shipping costs. This should be stated explicitly to avoid any confusion.
4.5. Inspection and Verification: The website reserves the right to inspect or verify the reported damages or defects. This may involve requesting additional information or asking the customer to return the product for evaluation.
4.6. Limitations and Exclusions: The damages and defects clause may include limitations or exclusions for certain types of damages or defects. For example, damages resulting from customer misuse, improper handling, or natural wear and tear may not be covered.
5. Intellectual Property
5.1. Website Content: All content on www.styluck.co including but not limited to text, graphics, logos, images, videos, and software, is the property of www.styluck.co or its licensors and is protected by intellectual property laws, unless stated otherwise. You may not use, reproduce, modify, or distribute any content without prior written permission.
6. Limitation of Liability
6.1. www.styluck.co and its affiliates, directors, officers, employees, or agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use the website or products purchased through the website.
7. Governing Law and Jurisdiction
7.1. These Terms shall be governed by and construed in accordance with the laws of the state of Qatar. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Qatar.